Last Updated: 2/10/2025
Welcome to Ceylon Aesthetic & Beauty. These Terms and Conditions govern your use of our website and services. By accessing our site or booking our treatments, you agree to comply with these terms.
1. Introduction
Ceylon Aesthetic & Beauty (“we,” “our,” or “us”) provides beauty, wellness, and aesthetic treatments. These terms outline the rules and expectations for using our services. If you do not agree with these terms, please refrain from using our website and services.
2. Services
We offer a variety of aesthetic and beauty treatments, including but not limited to:
- Laser Hair Removal
- Mezotix Treatments
- Botulinum Toxin Injections
- Dermal Fillers
- Body Sculpting & Fat Freeze
All services are subject to availability, and we reserve the right to modify or discontinue services at any time without prior notice.
3. Appointments & Cancellations
- Appointments can be scheduled online, by phone, or in person.
- We require at least 24 hours’ notice for cancellations or rescheduling.
- Late cancellations or no-shows may result in a cancellation fee or forfeiture of deposits.
- Repeated missed appointments may lead to refusal of future bookings.
4. Payment Terms
- Payment is required at the time of service unless otherwise agreed.
- We accept credit/debit cards, bank transfers, and cash.
- Prices are subject to change without prior notice.
- All payments are non-refundable, except as required by law.
5. Medical Disclosure & Client Responsibility
- Some treatments require a medical history review to ensure suitability.
- Clients must disclose any relevant health conditions, allergies, medications, or recent surgeries before treatment.
- We reserve the right to refuse service if a treatment is deemed unsafe based on medical conditions.
- If a client provides false or incomplete information, we are not liable for any resulting complications.
6. Results & Liability Disclaimer
- Results may vary based on individual skin type, lifestyle, and adherence to aftercare instructions.
- We make no guarantees regarding specific results from treatments.
- Clients acknowledge that all procedures carry potential risks, and Ceylon Aesthetic & Beauty is not liable for adverse reactions, unexpected results, or dissatisfaction.
- If you experience severe side effects, seek immediate medical attention.
7. Refunds & Complaints
- Refunds are not provided for completed services.
- If you are dissatisfied, please contact us within 48 hours of your appointment to discuss possible solutions.
- Any disputes must be resolved directly with Ceylon Aesthetic & Beauty before pursuing legal action.
8. Gift Cards & Promotions
- Gift cards are non-refundable and non-transferable.
- Promotional offers cannot be combined with other discounts unless explicitly stated.
- Expired promotions cannot be extended or redeemed.
9. Personal Belongings
- Clients are responsible for securing their personal belongings during their visit.
- Ceylon Aesthetic & Beauty is not liable for lost, stolen, or damaged items.
10. Code of Conduct
To maintain a professional and safe environment, we expect clients to:
- Arrive on time for their appointments.
- Treat staff and other clients with respect and courtesy.
- Refrain from inappropriate behavior, harassment, or abusive language.
- Follow all post-treatment care instructions provided by our team.
We reserve the right to refuse service to anyone who violates these policies.
11. Website Use & Intellectual Property
- All content on our website, including text, images, logos, and service descriptions, is owned by Ceylon Aesthetic & Beauty and protected by copyright laws.
- You may not copy, reproduce, distribute, or use our content for commercial purposes without written permission.
- Any unauthorized use of our website may result in legal action.
12. Limitation of Liability
- Ceylon Aesthetic & Beauty is not responsible for any injuries, reactions, or adverse effects resulting from treatments.
- We are not liable for any technical errors, website downtime, or miscommunication regarding bookings.
- Our maximum liability in any dispute is limited to the amount paid for the treatment in question.
13. Privacy & Data Protection
- By using our services, you agree to our Privacy Policy, which outlines how we collect, store, and protect your personal data.
- We use secure payment processing and comply with applicable data protection laws.
14. Changes to Terms
- We reserve the right to update these terms at any time.
- Any changes will be posted on our website, and continued use of our services constitutes acceptance of the updated terms.
15. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
📧 Email: info@ceylonaesthetic.co.uk
📍 Address: Ceylon Aesthetics and Beauty 127, Fulham Road, SW3 6RL
📞 Phone: 0044 7570254280 | 0044 7928546958
